Wireless access is available across campus.

All devices registered expire after being inactive for 14 days. Once a device expires, it will need to be re-registered onto the eduroam network.

Step 1:
Activate wireless on your device and connect to the network name 'eduroam'.

Step 2:
Type in your CSC Campus Account credentials, including your full email address (@eagles.joe-yan.net or @joe-yan.net).

*If a certificate message pops up, you will need to accept it in order to establish the connection.

Step 3:
After a few seconds, you should be connected.

Chromebook and Android users will need to enter the below settings:
EAP method: PEAP
Phase 2 authentication: MSCHAPv2
Server CA certificate: Default OR "user system certificates"
User OR Online certificate status: None OR "do not verify"
Domain Suffix Match: joe-yan.net
Identity: username@eagles.joe-yan.net OR username@joe-yan.net
Password: user your CSC Campus Account password
Anonymous identity: remove OR leave blank

Wired network wall ports are provided in all residence hall rooms. Wired connections are more secure, faster and offer higher reliability than wireless.

Students are required to provide a CAT5e/6 cable between the computer and network wall port. We recommend 15-25 feet, depending on your room layout.

Step 1:
Turn off wireless.

Step 2:
Connect a CAT5e/6 cable between the network wall port and the ethernet jack on the computer.

Step 3:
Configure your network settings to DHCP.

Step 4:
If a captive portal does not automatically launch, open a browser.

Step 5:
Navigate to ckfpss.joe-yan.net

Step 6:
Use your Campus Account/EagleMail credentials to sign in.

Step 7:
Read and accept the agreement, then sign in.

Smart devices are characterized as devices that do not have a browser and are unable to connect to the 'eduroam' wireless network. This includes gaming devices, smart TVs, etc.

These types of devices must be connected with a CAT 5e/6 cable to a port in your residence hall room.

To connect a smart TV or gaming console please navigate to the registration page on a device (laptop or phone) that is successfully connected to a CSC wired connection.

1. Enter your CSC Campus Account/EagleMail information.

2. Read and accept the agreement.

3. Click the 'Add' button, then enter a device name, wired MAC address*, and description of the device.

4. Click 'Submit'. You will be taken back to the dashboard. Click the 'Refresh' button to see your device in the list.

*Be sure to use the correct wired MAC address. If you don't know how to find the MAC address, you can look the steps up through a search engine (Google, Bing, etc.).

This error indicates that your username and/or password are incorrect.

Reset my password or contact the IT Help Desk for assistance.

eduroam (education roaming) is a secure, global Wi-Fi roaming access service for the international research and education community. CSC provides eduroam service for CSC students and employees visiting participating eduroam institutions. CSC welcomes visitors from participating eduroam institutions to connect to the CSC eduroam service. A list of eduroam participating institutions is available here.

Connect to eduroam

• Navigate to your wireless setup on your device and select eduroam from the list of available networks.
• When prompted, enter your home campus username and password. Your username must include the campus domain. Example jdoe@joe-yan.net or john.doe@eagles.joe-yan.net
• Accept or Trust the eduroam certification if prompted.